Legal notice
Legal Notice
Last Updated: September 2026
This website (www.novamusestudio.com) is owned and operated by FF COMMERCE LTD trading as Nova Muse. We provide online commercial services in full transparency and in compliance with statutory UK commercial laws, Companies House regulations, and applicable e-commerce standards.
Corporate & Legal Profile
Brand Name: Nova Muse
Legal Operating Company: FF COMMERCE LTD
Companies House Registration Number: 17398899
Official Website: www.novamusestudio.com
Customer Care Email: info@novamusestudio.com
Customer Care Phone: +44 7418376673
Registered Corporate Office (Administrative HQ — Not a Return Address):
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden, London WC2H 9JQ
United Kingdom
Important Notice Regarding Product Returns
Our registered office in Covent Garden, London is strictly an administrative headquarters and CANNOT process or accept physical product returns.
Unsolicited returns posted to our London corporate HQ will be rejected. All product returns must be pre-authorized via email at info@novamusestudio.com to receive official authorization and routing details for our UK forwarding return center at 122 Pen Park Road, Bristol, BS10 6BP, UK. For full instructions, please consult our Refund & Return Policy.
1. Regulatory Compliance & Governing Law
This Legal Notice governs your use of www.novamusestudio.com and all electronic services provided by FF COMMERCE LTD. This storefront operates under and is interpreted in accordance with the laws of England and Wales. All commercial operations adhere strictly to the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Electronic Commerce (EC Directive) Regulations 2002, and the UK General Data Protection Regulation (UK GDPR).
2. Intellectual Property Rights
All content published on www.novamusestudio.com—including brand trademarks, logos, apparel photography, graphic designs, written copy, software code, and interface layouts—is the exclusive intellectual property of FF COMMERCE LTD or its licensors. Unauthorized copying, modification, distribution, or commercial exploitation of any material on this website without express prior written consent is strictly prohibited under UK and international copyright laws.
3. Store Information & Operational Disclaimers
We make every reasonable effort to ensure that pricing, sizing guides, product descriptions, and delivery timeframes are accurate and up to date. However, occasional typographical errors, technical inaccuracies, or inventory discrepancies may occur. FF COMMERCE LTD reserves the right to correct errors and update storefront details at any time without prior notice.
All orders undergo a 1–3 business day handling stage prior to dispatch, with average transit times of 7–10 business days. Nothing in this Legal Notice affects, limits, or excludes any statutory rights granted to consumers under non-waivable laws of England and Wales.
Nova Muse (part of FF COMMERCE LTD)
Customer Care Email: info@novamusestudio.com | Phone: +44 7418376673
Support Hours: Mon–Fri: 9:00 AM – 5:00 PM London time | Daily Cut-off: 8:00 PM London time
Registered Corporate Office
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden, London WC2H 9JQ
United Kingdom
(Administrative HQ — Not a return address)
Product Return Forwarding Address
Nova Muse (FF Commerce LTD)
122 Pen Park Road
Bristol, AVON, BS10 6BP
United Kingdom
(Pre-authorization required before posting)
© 2026 Nova Muse | Part of FF COMMERCE LTD | All Rights Reserved